Buehler's eServiceDesk collects the following pieces of information from you or your browser when you access https://service.buehler.com/:

From You: -Your e-mail address
-Your first and last name
-Your employers name, address & phone number
-Any other information inputted via user input on this site

From your Browser:
-Your public IP address
-Your browser & operating system type, including version

Information related to personally identifiable Information:
When you send us an e-mail, at either support@buehler.com, service@buehler.com, support.eu@buehler.com, or service.eu@buehler.com we use this information to fill out a user profile on your behalf. This profile includes any information which may have been transmitted via the electronic mail sent to us.

Please be aware that you may be cc'd on a e-mail which is sent to eServiceDesk; when this occurs you will receive and e-mail notifying you of this action.

If you wish at anytime to have all records purged from within eServiceDesk, send an e-mail to support@buehler.com with the subject line "REMOVE". All information linked to your e-mail address will be removed an you will receive a confirmation of the information removal.

Please be aware that due to business activities related to operating a service and repair department; there is no way to remain anonymous in relation to using this web site.